Return Policy
Return & Exchange Policy
We are committed to providing high-quality products and excellent customer service. If you receive a product that is defective or does not meet your requirements, we offer a straightforward return and exchange process.
Eligibility for Returns & Exchanges:
- Returns and exchanges are accepted for products that are defective or do not conform to your order specifications.
- Requests must be made within 30 days of receipt of the product.
- Items must be unused and in their original packaging.
How to Initiate a Return or Exchange:
- Contact our customer service team with your order number and a description or photo of the issue.
- Our team will review your request and provide instructions for returning the product.
- Once we receive and inspect the returned item, we will process your exchange or issue a full refund, according to your preference.
Additional Notes:
- Shipping fees for returns or exchanges due to product defects or incorrect items will be covered by us.
- Returns or exchanges for reasons other than defects or non-conformity are not accepted.